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SmartDispatch - DMR Dispatcher

Professional DMR dispatcher system for your DMR radio solution.

    Product description

    SmartDispatch is Hytera's dispatcher system, which was developed in accordance with the digital ETSI radio standard DMR. SmartDispatch is designed for an efficient communication and supports you in managing and directing the radio subscribers in the DMR radio system. Thanks to its client/server architecture, its modular design and its voice-over-IP support, SmartDispatch offers you nearly all modern dispatch functions in just one software program.


    DMR-Dispatchersystem SmartDispatch - Produktfoto

    Modularity and flexibility

    SmartDispatch is a client-server system consisting of various components. This allows SmartDispatch to support the design of dispatcher systems of different dimensions and topologies – completely tailored to the respective customer requirements. SmartDispatch can be used as single-station system or as an extensive dispatcher solution distributed over several locations.

    Demand-oriented access control

    Each work station can be configured with privileges for managing selected terminals, entire fleets or selected parts of the DMR radio system.

    IP connection

    In addition to the linking of mobile radios, repeaters can also be linked via IP in order to use the system as a radio dispatcher. In this way, an IP dispatching system can be set up that enables network-wide voice recording and direct control of the repeater timeslots.

    Support of multiple screen displays

    The SmartDispatch client supports different display forms and can be distributed onto several monitors so that users have all of the important information in their field of view.

    Language support

    SmartDispatch supports several languages. The language of the SmartDispatch client can be changed quickly upon demand without having to restart the application. The supplied language tool allows administrators to maintain additional languages in the SmartDispatch system.

    No recurring costs for strategic localization

    Compared with GPRS-based solutions for strategic localization, SmartDispatch relies on the possibilities of the DMR radio system in conjunction with GPS technology. Hence, no recurring costs arise for the use of the GPRS protocol.


    • Receiving and monitoring online/offline status messages from mobile radios in the DMR radio network
    • Support of all call types
    • Disabling and Re-enabling radios
    • Position detection via GPS of all GPS-ready radios in the DMR radio system
    • Sending and receiving text messages
    • Voice recording and playback of incoming and outgoing calls
    • Statistics and analysis
    • Location history for subsequent analysis and representation of the location information
    • Regions and geofencing
    • Emergency alarm
    • SIP support
    • Communication between control rooms
    • E-mail gateway
    • Remote monitoring
    • Support of different geodata sources
    • Over-the-air telemetry and programming

    Technical data

    System requirements

    Operating system (clients)

    Microsoft® Windows XP SP3+
    Microsoft® Windows 7

    Operating system (server)

    Microsoft® Windows XP SP3+
    Microsoft® Windows 7
    Microsoft® Windows Server 2008


    2 GHz (dual core)

    System memory (RAM)

    2 GB

    Hard disk

    Server 500 GB
    Client/Gateway 500 MB

    Bandwidth of a voice channel

    > 100 kb/s


    Microsoft® SQL Server 2008 Express (included)

    Sound card

    One sound card per PC43 cable (MD785/MD785G)
    One sound card per microphone


    Gooseneck microphone with PTT button
    Foot PTT switch


    Microsoft® .NET Framework 4.0


    Supported languages

    English and German, additional languages upon request

    Features marked with * are available in future versions of the product.

    All technical data were tested according to the respective standards. Due to continuing development, technical changes are reserved.

    Scope of delivery

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