Efficient and professional dispatching for TETRA and DMR trunking.
The application Dispatch WorkStation (DWS) from Hytera is an application for efficient subscriber handling in the radio system. Dispatchers can be used as logistics and control centers to manage and control the radio subscribers or they serve as a control unit for monitoring alarm functions. The dispatcher administrates all the data in respect of the assignment of fleets, groups and radio subscribers in the radio system and simplifies the management of the subscriber communication.
The DWS not only offers conventional features such as group calls, individual calls or emergency calls. Enhancements such as dynamic group number assignment (DGNA), include calls (group patching) or discreet listening (monitoring) are also available. In addition to voice functions the DWS also supports sending and receiving short messages and status messages.
For positioning radios via their GPS position data, DWS offers a map service for the display of the geographic location of subscribers. The mapping data is stored locally at the workstation, which makes an Internet connection unnecessary. Advanced functions such as geofencing or task allocation to radios supplement the subscriber handling.
To secure dispatcher functionality, the system can be equipped with redundant server and connection. So if a server should fail, subscriber control can continue. The DWS supports a wide variety of security aspects such as password protected access and assignment of function rights for different DWS user groups.
Besides the standard mouse and keyboard, the system supports other external tools such as several multi-touch screens, desk microphones with integral PTT buttons, and foot switch with PTT.
Recommended installation environment (client or line dispatcher)
| CPU |
Dual core 2.5 GHz (Intel / AMD; no APU) |
| Hard disk |
Min. 2 GB (for the installation) |
| System memory (RAM) |
2 GB |
| LAN |
10/100 Mbit |
| Display |
Full HD, 1920 × 1080 pixel optimized |
| Operating system |
Microsoft® Windows 7 (32 Bit / 64 Bit) |
| Sound card |
1 x 3.5 mm for loudspeaker |
| USB interfaces |
3 x (mouse, keyboard, USB microphone) |
Recommended installation environment (server)
| CPU |
Quad core 3.2 GHz (Intel / AMD) |
| Hard disk |
250 GB |
| Operating system |
Microsoft Windows Server 2012 R1 Standard |
| System memory (RAM) |
4 GB |
| LAN |
1 x 10/100 Mbit without API redundancy |
| Miscellaneous |
At least 1 x MTU (only for DMR systems) |
Miscellaneous
| Number of work-stations supported* |
TETRA: 200 client-server DMR: 20 client-server |
| License |
Central license management on the DWS server. Subsequent functional expansion is possible conveniently via a central point. The license is installed on a USB dongle and permits rapid replacement in the event of a hardware fault. |
| Demo |
Test version available on request |
Features marked with * are available in future versions of the product.
All technical data were tested according to the respective standards. Due to continuing development, technical changes are reserved.
